Privacy Policy

Introduction

SharpTrim respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how information may be collected, used, stored, and shared when you visit our website, browse our blanket collection, place an order, or communicate with our customer service team.

Information We Collect

Depending on how you interact with our online store, we may collect the following categories of information.

Personal and Contact Information

This may include:

• Full name.

• Email address.

• Telephone number.

• Billing address.

• Shipping address.

Order and Transaction Information

When you make a purchase, we may collect:

• Order numbers.

• Products purchased.

• Order history.

• Transaction status.

• Shipping and delivery details.

• Return and refund information.

Payment Information

Payments are processed through supported third-party payment providers.

Payment information is handled according to the security and privacy practices of the relevant providers. We generally do not directly store complete payment card numbers or card security codes on our own systems.

Device and Website Information

When you browse our website, certain technical information may be collected automatically, including:

• IP address.

• Browser type.

• Device information.

• Pages visited.

• Website interactions.

• Referral information.

• Cookie-related information.

Customer Communications

We may retain messages, inquiries, feedback, photographs, and other information you voluntarily provide when contacting our customer service team.

How We Use Your Information

We may use collected information to:

• Process and fulfill customer orders.

• Confirm payments and transactions.

• Arrange product shipping and delivery.

• Provide order confirmations and tracking updates.

• Respond to customer questions.

• Manage returns, refunds, and exchanges.

• Improve website functionality and shopping experiences.

• Understand general customer shopping preferences.

• Prevent fraudulent or unauthorized transactions.

• Maintain business and transaction records.

• Comply with applicable legal, tax, and regulatory requirements.

• Provide marketing communications where permitted by law and consistent with your preferences.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to maintain shopping cart functionality, remember customer preferences, analyze website traffic, improve website performance, and support website security.

You may manage certain cookie preferences through your browser settings. Disabling some cookies may affect website functionality.

Sharing of Personal Information

We may share necessary information with trusted service providers that help us operate our online store, including:

• Shopify and ecommerce service providers.

• Payment processing companies.

• Shipping and delivery carriers.

• Website hosting providers.

• Analytics services.

• Customer support platforms.

• Fraud prevention providers.

We may also disclose information when required by law, in response to lawful requests, or when reasonably necessary to protect our customers, business operations, and legal rights.

Data Retention

We retain personal information for as long as reasonably necessary to complete transactions, provide customer support, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no electronic transmission or storage method can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights concerning your personal information, including the right to request:

• Access to certain personal information.

• Correction of inaccurate information.

• Deletion of eligible personal information.

• Information about certain data practices.

• Opt-out of certain data processing activities where applicable.

California residents may have additional rights under applicable California privacy laws, subject to legal exceptions.

To submit a privacy-related request, please contact us at info@sharptrim.us. We may need to verify your identity before processing certain requests.

Third-Party Websites and Services

Our website may contain links to third-party websites or services. These providers operate independently and maintain their own privacy policies.

We encourage customers to review the relevant policies before sharing personal information with third parties.

Children's Privacy

Our website is not intended to knowingly collect personal information from children in circumstances where parental consent is required by applicable law.

If you believe personal information has been submitted improperly, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, website features, or legal requirements.

The latest version will be published on this page.

Contact Us

SharpTrim
Website: www.sharptrim.us
Email: info@sharptrim.us
Phone: +1 (707) 259-1507
Address: 2565 Kilburn Ave, Napa, CA 94558, United States