Shipping policy
Shipping Policy
Order Processing
At SharpTrim, we aim to prepare orders efficiently and provide customers with a convenient delivery experience.
Most eligible orders are processed within 1–2 business days after payment has been successfully confirmed.
Business days exclude weekends and public holidays.
Processing time is separate from shipping transit time. Orders placed during promotional periods, holidays, or periods of high demand may require additional preparation time.
Free Standard Shipping
SharpTrim offers free standard shipping on eligible orders.
Any applicable shipping charges, upgraded delivery options, or additional services will be displayed during checkout before you complete your purchase.
Estimated Delivery Time
For eligible orders within the United States, estimated standard delivery is generally 2–3 business days after processing and dispatch.
Delivery estimates are provided for planning purposes and are not guaranteed arrival dates.
Actual delivery times may vary depending on:
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Shipping destination.
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Carrier operations.
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Weather conditions.
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Public holidays.
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Seasonal shipping demand.
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Address accuracy.
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Transportation disruptions.
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Other circumstances outside our reasonable control.
Tracking Information
When tracking is available, shipment details will be sent to the email address associated with your order after dispatch.
Please allow time for the shipping carrier to scan your package and update the tracking information.
Customers should refer to the latest tracking details when checking delivery progress.
Shipping Address Accuracy
Customers are responsible for providing complete and accurate shipping information during checkout.
Please verify your street address, apartment or suite number, city, state, and ZIP code before submitting your order.
If you discover an error, contact us immediately at info@sharptrim.us.
Address changes cannot be guaranteed after an order has entered fulfillment or has been transferred to the shipping carrier.
Delivery Delays
Although we work to process orders promptly, occasional delays may occur because of severe weather, carrier disruptions, public holidays, transportation issues, or other circumstances outside our reasonable control.
If your shipment appears significantly delayed, please contact our customer service team with your order number.
Missing or Undelivered Packages
If tracking indicates that your package has been delivered but you cannot locate it, we recommend:
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Checking your front entrance and usual delivery area.
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Checking with household members or building reception.
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Reviewing the latest carrier tracking information.
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Contacting the shipping carrier where appropriate.
If you still need assistance, please contact SharpTrim.
Damaged or Incorrect Deliveries
Please inspect your blanket and its packaging after delivery.
If your order arrives damaged, defective, incomplete, or incorrect, contact us as soon as possible.
Provide your order number, a description of the issue, and clear photographs of the product and packaging where relevant.
We will review the information and help determine an appropriate resolution.
International Shipping
International shipping availability may vary depending on the destination.
Where international delivery is supported, applicable shipping fees, estimated delivery times, customs duties, and taxes will be displayed at checkout where available.
Customers may be responsible for import duties, customs fees, and taxes imposed by their destination country unless otherwise stated.
Contact Us
SharpTrim
Website: www.sharptrim.us
Email: info@sharptrim.us
Phone: +1 (707) 259-1507
Address: 2565 Kilburn Ave, Napa, CA 94558, United States